Career in HARTING China

Measured based on target system objectives that currently apply for market-oriented functions.

1 Strategic tasks

1.1 Strategic position

• Implements the agreed strategy in his/her sales area in line with time, cost and quality requirements. He/she develops a solution offering for his/her market/customers made up of HARTING and non-HARTING products and services, including VAB, that meets customer requirements and provides clear technical and economic added value compared to the competition.
• He/she analyses the organization and decision-making structures for the customer supply chain and produces an internally coordinated development strategy. Based on his/her knowledge of the requirements, he/she develops new sub-solutions, initiates the development of new products and the creation of specific solution concepts.

1.2 Strategic potential

• If he/she possesses specialist knowledge, he/she passes it onto colleagues through training and individual support.

2 Operational tasks

2.1 Market & application management

• Responsible for all HARTING products, solutions and services in the triad as per customers taken over in the sense of "one face to the customer."
• Market observation, permanent "market screening" to identify existing/future market potential. He/she uses market, competition and sectoral analyses and local technical expertise for the sales process. Through an appropriate number and quality of customer visits, he/she proactively identifies planned customer developments and can derive corresponding solutions or name competent contact partners.

2.2 Sales management

• Customer contact management – produces and implements measures to ensure customer loyalty and new customer acquisition.
• Acquisition of new customers and launch of new products in line with time, cost and quality requirements as per the strategic goals.
• Reporting – production of customer reports and "opportunities". Regular customer visits, timely documentation of number and quality in CRM. Production of annual planning.
• Receipt of quality complaints – professional acceptance and forwarding to the specialist departments.

Reports directly to the Sales Manager concerned. 

• Leading and continuously developing a team of innovation-focused scientists, engineers and project managers to co-create with external partners

• Enables the team to successfully develop new ideas up to an advanced prototype level in collaboration with customers and partners

• Actively seeks out opportunities to support the activities of the team through projects, partnerships, external funding, and other mechanisms

• Sets up and cultivates methods and tools for an efficient and effective working mode

• Encourages new ideas and concept beyond current products and business

• Overview, manage and balance the expenses of the innovation hub and its projects

• In collaboration with Senior Management, set goals and expectations for the Innovation Hub

• Sets goals and expectations for university and other research collaborations associated with the specific Innovation Hub

• Communicates results and opportunities on technical and management level

• Strong understanding, management and coordination of comprehensive topics and their stakeholders

• Files for IP as necessary to protect and enhance HARTING’s IP portfolio

• Manages the day to day activities of the innovation team

• Responsible for safe operations of all Innovation Hub laboratory spaces as applicable, including all occupational health and safety requirements that could be region-specific as well

• Responsible for laboratory equipment and operations

• Performs other duties as assigned

• Leadership skills

• Business skills and acumen including budgeting, financial tracking, program management, and technology ROI assessment and calculations

• Fundraising and pitching skills in an entrepreneurial environment

• Technical business development skills to sell new projects, products, or services

• Technical supervisory experience in small, dynamic, mission-focused teams

• Experience with IP management including patents, trade secrets and other methods of IP protection

• Ability to forge strategic partnerships with a wide variety of technical and investor stakeholders while preserving HARTING’s interests

• Outstanding critical thinking and problem-solving skills

• Excellent verbal and written communication skills

• Excellent organizational skills and attention to detail

• Strong analytical and problem-solving skills

• Thorough understanding of scientific process and engineering principles

• Proficient with all related software programs used for testing and reporting

• Master’s degree or Ph.D in a technical direction

• Basic qualifications in economics

• Experience leading a team in a product design and development environment

• Very good language skills in local language or English

• At a minimum good English skills in writing and speaking

• Co-create with external partners

• Identify, collaborate and partner with strategic partners, research institutions, and other companies

• Seek out and develop innovative new products, services and business models that significantly diverge from current HARTING offerings and provide significant upside potential for value creation

• Develop forementioned fundamentally different prototypes and disruptive products and services which create new business models and new value streams

• Scanning and scouting of new technologies to pursue innovative approaches and applications

• Operate with a startup mentality in terms of speed to market, focus on rapid prototyping and testing, and working with early adopter customers as soon as possible to get valuable market feedback

• Communicates results and opportunities on technical and management level

• Structuring and managing small projects or working bricks, also in an international context

• Explore partnerships and possible joint ventures with partner companies, investors, and other strategic stakeholders while preserving HARTING’s IP and strategic business interests

• Basic skillset to assess cost structure and revenue streams of a product/business idea

• Strong understanding, management and coordination of comprehensive topics and their stakeholders

• File for IP as necessary to protect and enhance HARTING’s IP portfolio

• Perform other duties as assigned

• Passionate and open minded with an entrepreneurial mindset

• Technology enthusiastic and interested in adjacent technologies and scientific disciplines

• Minimum five years experience in innovating, including business model innovations and proven distinct entrepreneurial spirit

• Strong networking skills

• Outstanding critical thinking and problem-solving skills

• Strong analytical and problem-solving skills

• Excellent organizational skills and attention to detail

• Thorough understanding of basic scientific process and engineering principles

• Proficient with all related software programs used for testing and reporting

• Master’s degree or Ph.D in a technical direction

• Basic qualifications in economics

• Very good language skills in local language or English

• At a minimum profound English skills in writing and speaking

The position is located at the Shanghai office. The roles and responsibilities expected of the position to provide advice and solutions on technical issues arising from existing and potential customers.

Is responsible for:

• To help the China Telecom Sales Team members understanding our customers’ requirements and applications of HARTING products

• To solve technical problems encountered by customers and provide solutions and advice

• To provide technical support for customers

• Together with GBU Electronics, to provide internal training for China Telecom Sales Team and to provide input in new product development for application engineering perspective in China

• To support the Telecom Sales Team at Design-ins of existing HARTING products (BOA 0-2) and new products (BOA 3-5)

• Handling of customers’ complaints

• Act as the customer main interface for product management projects

• Provide support to sales and marketing team

• The position requires that the candidate have at least 5 years’ experience obtained in telecom infrastructure equipment manufacturer focusing in R&D or sales function and preferably in wireless applications.

• The candidate should have and be able to demonstrate excellent communication and interpersonal skills and with good analytical mind, willing to learn, supportive, detailed, self-motivated, outgoing, organized and presentable.

• He / she should be able to work independently and deliver results in cross functional groups.

• Complete and expert fluency in spoken and written English is a requirement. 

Managing Technical Support to Customers in the Region and Create China product portfolio to GBU

Is responsible for:

• To help the China  team members better understand our customers’ requirements of and applications for HARTING products.

• To solve technical problems encountered by customers and provide (new) solutions and best technical advice on EC and EL products.

• To promote HARTING HCS offering, defines requirements with customer, ensures facto-ry and R&D has all customer information necessary to develop a solution and quote, and manages technical aspects of the project until the solution is approved by cus-tomers.

• To work out / propose new product development to GPM or Zhuhai and suggest proposals to further complete our product portfolio.

• In-charge of design-in activities and tailor made solutions on EC and EL products for customers and responsible for the maintenance and update of design-in status in system.

• To prepare, organize and conduct exhibitions, trainings and seminars for customers and/or HARTING sales staff.

•  In-charge of application tooling including installation, user training, organizes maintenance and repairs with Zhuhai factory and GBUs.

• Support Quality Depart-ment for any quality issues  for the responsible regions.

• To increase the design-in wins with existing HARTING products (BOA 0-2) and new products (BOA 3-5).

• Support to handle customers` complaints.

• To act as the customers` main interface for product management projects.

• To write and prepare Chinese versions of technical articles, press-releases and prod-uct advertising for the Marketing Communications team in Hong Kong and China.

• To monitor and report monthly on (new) competitor’s products, price strategy, market share and application activities in China. Benchmark our technical support with that of our competitors.

• To support sales to write visit reports in SAP/ CRM regarding new business opportunities after each visit.

• To assist other departments with product expertise as required.

• To provide the industrial sales team with updated sales tools:

• To provide Chinese versions of product presentations, products catalogues, sample kits, product demonstration kits and product panels for exhibitions.

• The candidate is university graduate in Electronics Engineering or related discipline with at least 6 years’ relevant working experience preferably in electronics or electrical products.

• The candidate should have and be able to demonstrate excellent communication and interpersonal skills and with good analytical mind, willing to learn, supportive, de-tailed, organized and presentable.  Mature and able to work independently.

• Complete and expert fluency in spoken and written English is a requirement.

We know that our employees are the foundation of our success. That's why our attention is focused on you. Our responsibility and reliability as an employer are just as important to us as maintaining a motivating work environment.

We promote research, encourage your further training, and support you through flexible working time schemes.

Our leading position in the market and the global demand for HARTING products confirm our success: pioneering products are the prerequisite for growth. That is why we invest our innovative strength towards the development, production and sale of tomorrow's technologies.

All of this is achieved through the inventiveness and enthusiasm of our company employees. It is your power that drives HARTING's heartbeat.

For us, power means innovation and progress.

Reliability and responsibility – our actions are based on national and international partnerships. We provide our employees long-term planning security along with comprehensive health benefits. When dealing with our business partners and society as a whole, we comply with the principles of socially responsible corporate governance (according to the Code of Conduct from the German Central Association of Electronics Industry). We have made a firm commitment to environmental and climate protection with our certifications (ISO 14001 and EMAS III). We also support our region with our social commitments.